Frequently Asked Questions

We adhere to international data protection laws, including GDPR, by implementing strict data handling and privacy measures.

Our platform uses encryption, secure data storage, and regular security audits to protect user data and ensure confidentiality.

Yes, our platform allows you to manage customer data, including updating details and deleting records in compliance with data protection regulations.

In the unlikely event of a data breach, we have protocols to promptly notify affected users and take immediate steps to mitigate any potential impact.

You can send a variety of messages, including promotional offers, alerts, OTPs, reminders, and customer surveys. Customizable templates are available to fit different needs.

Yes, our platform allows you to schedule messages to be sent at future dates and times, enabling you to plan your communication strategy in advance.

Absolutely, our service supports international messaging, allowing you to reach customers worldwide. Additional charges may apply based on the recipient's country.

We provide detailed analytics and reporting tools that help you track delivery rates, open rates, and engagement metrics to measure the success of your campaigns.

Visit our website, click on the "Sign Up" button, and follow the instructions to create your account. You'll need to provide some basic information about your business.

While we don't offer free SMS messages, new users can benefit from a significant discount on their first campaign. This allows you to experience the effectiveness of our platform at a reduced cost.

Once your account is set up, you'll need to have your recipients' phone numbers and consent to receive messages. Then, you can start creating and sending messages through our dashboard.

Our website offers a resources section with tutorials, guides, and FAQs to help you get started and make the most out of our services.

We offer two main pricing models: volume-based plans for those with predictable messaging needs and a pay-as-you-send option for those with varying volumes, providing flexibility without the need to commit to a specific number of messages. Visit our Pricing page for detailed information on both options.

Yes, you can upgrade or downgrade your plan at any time directly from your dashboard.

No, there are no hidden fees. The cost of your plan includes access to all features without additional charges.

Yes, we offer special pricing for non-profits and educational institutions. Please contact us for more information.

Ensure your messages are scheduled correctly and your account has sufficient credits. Verify time zone settings and look for any notifications that could indicate a problem.

Verify that your recipient list is up-to-date and numbers are correctly formatted. Avoid using flagged spam words in your messages.

Deleted campaigns cannot typically be recovered, but you can contact support to see if there are any options based on your specific situation.

Verify you're using the correct credentials. If you've forgotten your password, use the password recovery option. For persistent issues, contact our support team.